Reference

Open home189 Terms & Conditions Clearly

home189 Terms & Conditions set out how you open an account, use Live Roulette and slot rooms, connect DANA or QRIS, and request account help.

Clear account stepsWallet checksPolicy access

Explore the lobby Read FAQ

Explore The Rules Before Account Access

home189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions explain who may open an account, how one account is used, and what you must do to keep your login details private. Access depends on local law, so you must check that using our services is permitted where you are located. We

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may ask you to complete phone verification before account access and may pause an action while account or payment details are checked. DANA, OVO, GoPay, QRIS, bank transfer and virtual account choices remain subject to the payment instructions shown at the time. We record the status
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of account requests, wallet actions and support contacts so we can investigate disputes consistently. If a term changes, we will present the updated wording through the available policy area. Continuing to use the account after an update means you accept the revised Terms & Conditions where
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local law permits. If you do not accept a change, stop using the relevant service and contact support for the next account step.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE DESK

Check Terms With Our Account Support

A clear support route helps when a clause affects your account or wallet action. We handle questions about Terms & Conditions through the support path shown after login, with the account reference and payment receipt attached where relevant. That gives us enough context to check phone verification, wallet status, access wording or a requested policy change without asking you to repeat the same account history. Keep your login password private while contacting us.

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Policy questions

Use the support link inside your account to ask which Terms & Conditions clause applies to an account step, phone verification request or access question. Include the section title and your account reference so we can respond to the exact wording.

Wallet evidence

If DANA, OVO, GoPay, QRIS, bank transfer or virtual account status does not match your record, send the payment receipt through the account support route. We check the receipt against the recorded wallet action before explaining the next step.

Account changes

For a correction to your name, phone detail, privacy choice or stored account record, contact support from the signed-in device where possible. We may ask for an account step or phone verification before changing information connected with access.

HOW WE HANDLE IT

Browse Your Rights And Account Controls

The policy area is designed to show what we do with account records and how you can ask questions about them.

Account records

We keep account details, phone verification results and relevant wallet records for the period needed to operate the account, resolve disputes and meet applicable legal duties. The Terms & Conditions explain why a record may remain after an account request ends.

Cookies

Cookies can support sign-in continuity and device behaviour on a mobile browser or desktop browser. You can adjust browser controls, but switching them off may affect account access, policy display or movement between the lobby and cashier path.

Login protection

You are responsible for keeping your password and phone access private. We may pause an account action when sign-in behaviour or verification details need checking, then use the support route to explain the required account step.

Policy updates

When Terms & Conditions change, we place the new wording in the policy area and identify the effective context where available. Check this page before using a changed account, wallet or lobby function so your decision is informed.

Data requests

You can ask what account data is held, request a correction or ask how a record is used by contacting support through your account. We may verify your identity before disclosing or changing details tied to access.

Retention questions

If you want a record removed or an account action stopped, contact us with the relevant account reference. We assess the request against the Terms & Conditions and any legal, security or dispute-record need to retain it.

Find Answers In Terms & Conditions

These Terms & Conditions questions cover the account choices you are most likely to check before opening the lobby. We answer them in practical language, including access wording, wallet evidence, browser behaviour, privacy requests and the route to contact us. Where local law permits, the policy applies to the account actions available in your region and on your device.

They cover account creation, phone verification, login security, wallet actions, lobby access, privacy, cookies, policy changes and support requests. They also explain when an account action may pause for checking. Access depends on local law and the conditions shown for your region.

Access depends on local law. Before opening an account, check that the service is permitted where you are located and read the current Terms & Conditions. We may request phone verification before account access, and the available wallet path can vary by account status.

The terms explain that DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions must follow the instructions shown in the cashier path. Keep your payment receipt, use matching account details and contact support if the recorded status does not match your wallet.

Yes. Contact support through the signed-in account and identify the data you want corrected, such as a phone detail or personal record. We may verify your identity first, then assess the request under the Terms & Conditions and any applicable retention requirement.

Cookies can keep a mobile browser session working between the login page, policy area and lobby. Your browser lets you manage them, but disabling cookies may interrupt access or remove useful session settings. The Terms & Conditions explain the relevant data and cookie purpose.

We publish the revised wording in the policy area and identify when it applies where that detail is available. Read the change before using the affected account or wallet function. If you disagree, stop that use and contact support about the available account path.

Use the support link shown inside your account and quote the clause, account reference or payment receipt involved. We can check the policy context, phone verification or wallet record. Do not send your password; support may request another account check before discussing private details.

Open home189 Terms & Conditions Clearly

Check Terms With Our Account Support

Policy questions

Wallet evidence

Account changes

Browse Your Rights And Account Controls

Account records

Cookies

Login protection

Policy updates

Data requests

Retention questions

Find Answers In Terms & Conditions

01 What do home189 Terms & Conditions cover?

02 Can I use home189 if I am in Indonesia?

03 How do the Terms & Conditions affect DANA or QRIS?

04 Can I request a change to my account data?

05 How do cookies affect my mobile account access?

06 What happens when home189 updates its Terms & Conditions?

07 How do I ask about a clause or account restriction?

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